From Miami to Madrid: What We Learned at CoMotion and Energyear About the Future of EV Support

Over the past month, Chargia has had the privilege of participating in two of the most relevant mobility events in the industry: CoMotion MIAMI’25 and Energyear Mobility 2025 in Madrid.

From the bustling innovation ecosystem of Miami to the high-level panels and partnerships in Madrid, the takeaway is clear: the mobility revolution is accelerating, and the user experience must evolve with it.

At CoMotion, we were immersed in a global conversation about “Beyond Mobility.” The focus was not just on vehicles or infrastructure, but on how cities, operators, and startups can collaborate to create scalable, intelligent solutions for people. As a speaker, I shared Chargia’s vision: a world where AI virtual assistants replace costly, outdated support models, offering seamless, real-time help directly through WhatsApp.

Weeks later, at Energyear Madrid, we connected with key players in the Spanish and European market. It was a more technical, operations-driven dialogue—but the message was the same: call centers are no longer the future. Cost, scalability, and user expectations demand a smarter way forward.

What we talked in both events:

  • 🚫 The traditional call center model is under pressure

  • 🤖 AI can now solve 80–90% of support tasks

  • 📱 Users want frictionless, real-time service

  • 💡 CPOs are actively looking for digital solutions that scale

Chargia is already responding to this shift, and our participation in both events only reinforced our belief that intelligent, virtual support is no longer a nice-to-have—it’s a must-have.

We want to thank the organizers of both events and all the amazing professionals we met in Miami and Madrid. The future of EV charging isn’t just electric—it’s smart.

See you at the next stop.
— Eduardo Medina, CEO & Cofounder, Chargia