{"id":537,"date":"2025-02-24T17:22:43","date_gmt":"2025-02-24T17:22:43","guid":{"rendered":"https:\/\/hellochargia.com\/privacy-policy\/"},"modified":"2026-09-18T09:59:11","modified_gmt":"2026-09-18T09:59:11","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/hellochargia.com\/es\/politica-de-privacidad","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:120px;--awb-padding-bottom:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:64;line-height:var(--awb-typography1-line-height);\"><span class=\"fusion-highlight custom-textcolor highlight1 awb-highlight-marker\" style=\"--awb-color:var(--awb-color4);--awb-text-color:var(--awb-color8);\">Pol\u00edtica de Privacidad.<\/span><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>El responsable del tratamiento de los datos personales recogidos por Chargia es <strong>Chargia Mobility, S.L.<\/strong>, con CIF <strong>B21980024<\/strong> y domicilio social en <strong>C\/ Castellana 81, 28046 Madrid, Spain,<\/strong>\u00a0inscrita en el Registro Mercantil de Madrid (tomo 0, folio 0, hoja M-853080) (en adelante, el \u00abResponsable del tratamiento\u00bb).<\/p>\n<p><strong>Contacto:<\/strong> <a href=\"mailto:support@hellochargia.com\">support@hellochargia.com<\/a><br \/>\n<strong>Contacto en materia de protecci\u00f3n de datos:<\/strong> <a href=\"mailto:dpd@hellochargia.com\">dpd@hellochargia.com<\/a><br \/>\n<strong>Para ejercer sus derechos en materia de protecci\u00f3n de datos:<\/strong> <a href=\"mailto:derechosarco@hellochargia.com\">derechosarco@hellochargia.com<\/a><\/p>\n<h4>Canales de mensajer\u00eda (Apple Messages for Business y WhatsApp)<\/h4>\n<p>Cuando se pone en contacto con nosotros a trav\u00e9s de un canal de mensajer\u00eda como Apple Messages for Business o WhatsApp, tratamos el contenido de sus mensajes, el identificador que la plataforma de mensajer\u00eda le asigna y las im\u00e1genes o documentos que nos env\u00ede, con la finalidad de prestarle atenci\u00f3n al cliente y los servicios que solicite.<\/p>\n<p>Estas conversaciones son atendidas por un asistente automatizado y, cuando resulta necesario, por nuestros agentes de atenci\u00f3n al cliente. El asistente se identifica como automatizado al inicio de cada conversaci\u00f3n, y usted puede solicitar la atenci\u00f3n de un agente humano en cualquier momento escribiendo \u00abagente\u00bb, \u00absoporte\u00bb o \u00abayuda\u00bb.<\/p>\n<p>Conservamos un registro de estas conversaciones para acreditar la atenci\u00f3n prestada, resolver incidencias y cumplir nuestras obligaciones legales. Est\u00e1n alojadas por cuenta nuestra en Amazon Web Services EMEA SARL dentro de la Uni\u00f3n Europea (Fr\u00e1ncfort, Alemania).<\/p>\n<p>Apple y Meta tratan el uso que usted hace de sus respectivas aplicaciones conforme a sus propias pol\u00edticas de privacidad, sin que nosotros seamos responsables de dicho tratamiento.<\/p>\n<p>Puede dejar de recibir mensajes en cualquier momento escribiendo \u00abstop\u00bb, \u00abbaja\u00bb o \u00abcancelar suscripci\u00f3n\u00bb. Consulte tambi\u00e9n nuestros <a href=\"https:\/\/hellochargia.com\/es\/terminos-de-servicio\">T\u00e9rminos del Servicio<\/a>.<\/p>\n<p>El uso de nuestros canales de mensajer\u00eda se rige adem\u00e1s por nuestros <a href=\"https:\/\/hellochargia.com\/es\/terminos-de-servicio\">T\u00e9rminos del Servicio<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-537","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de Privacidad | Chargia<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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